The Spotty Zebra - Handmade one of a kind pieces of statement jewellery inspired by rockabilly and modern pinup styles. Bespoke design service available - get in contact to have an item created especially for you.
It is my top priority to make your visit to The Spotty Zebra a highly enjoyable experience. Please always contact me in the first instance if you are unhappy with any aspect of your shopping experience with The Spotty Zebra.
When purchasing any of the pre-made items from the store in Aberaeron, website or any of my other online stores, you are entitled to change your mind and return the item, providing you contact me within 14 days of receiving your order. On receipt of your returned and undamaged order, I will give you a full refund including my standard postage charge.
In the unlikely event that you change your mind after you purchase an item which I have made to order specifically to your requirements, let me know within 14 days of receiving it and as a good will gesture I will refund the purchase price minus postage charges when I receive the complete and undamaged item back.
Items damaged in transit
This is a very rare ocurrance as I always wrap and package the items well, but in the event of a damaged envelope and or contents please take lots of photos to record the damage inside and out, and contact me right away. I can use the photos to claim against insurance after I replace your item with the smallest inconvenience possible.
If you discover any faults with your items within 6 months of the date of purchase, please contact me to discuss the options available to repair or replace.
Accidents happen. If you accidentally break, damage or just wear your Spotty Zebra piece to death, please contact me. In some cases I will be able to repair the item simply for cost of postage.